Our
Technicians...
Together we total more
than 50 years of experience on the job...
Shop
Manager and Service Manager is Al Sivik.
Al is the proprietor of Al's Garage and Arrow Automotive. His 44 years of experience includes servicing all domestic and foreign
automobiles, light and medium duty trucks. He is an expert
motorcycle mechanic. His many years of racing experience adds to his
background and his knowledge of Hot Rods and Custom cars. Al also operates the towing
equipment and maintains the inspection station with full emission
testing and repair facilities.
All great
technicians understand the job requires thinking outside the box.
Diagnosis simply does not mean you look for a defect, then you
replace the defective part. We all must remember, something caused
the failure. Mileage is a factor, but there is more to it than that.
When one part fails prematurely there is reason...all our
technicians understand this and remember what they saw yesterday can
be part of that same symptom today. "It really requires us all to
work as a team." -- Al Sivik
Pa.
Inspection Technician, chassis technician, John Law.
John has
been servicing automobiles and light trucks for almost 12 years now.
He has experience in all types of vehicles including motor-cycles
and trailers. His chassis experience renders him an ideal tech on
the Hoffman alignment machine. He understands steering problems and can
diagnose potential dangers by simply inspecting the tire wear. "Tires tell everything" -- John L.
There is a lot to be said about disgnosing automobile repairs. A
good technician will use all his God given senses. The smell of the
lubricants, the feel of a worn brake line, the temperature of a
radiator or the hoses...all the senses are in play. Look, listen,
smell, touch...for me it is the only way, the better way to do
"hands on" automotive repair.
"I do every repair as if my family was going to ride along with you"
-- John L.
Inspection Specialist, Emission Technician and general 'damn good' mechanic... Bill Stash.
Bill
can be found just about anywhere there is a vehicle on a rack. Bill
understands brakes, electrical and fuel systems. His expertese
on our Hoffman Alighment Machine makes him the go to for all our
alignment tasks. Bill knows engine diagnostics and understands
each sensor under the hood and the data these sensors send to the
on-board computer. He can explain why reading "engine light" codes
requires understanding of all functions, because they work together
in harmony. He will tell you "it is not about the code". The
technician must understand what an oxygen sensor does and why false
readings are so often misinterpreted. The correct diagnostic saves time
and money. The tech is only as good as his "diagnostic tool", but
the best tool, in the wrong hands can be dangerous!!
"It's not rocket science, unless you
want to be" -- Bill S..
Al speaks
highly about all his technicians...
John is a good man to have around. He works hard and is not afraid
to get his hands dirty. Most young people today take life for
granted and expect everything to come with little or no hard work
included...not Johnny...he is long over that and is willing to work
hard and get the job done right !! John's experience is never
questioned. He will fix it right!! Bill has
been with me for a long time now, his 29 years of experience and his
"love" for the business makes him a key part of the Arrow Automotive
team. He understands "safety and emissions". Bill is a good
tire man too...he helps out with ordering parts and does body work
as well. This is the key to proper maintenance of any vehicle.
You must know your mechanics and trust them and their judgement.
It is one thing to
have employees, it takes time to build a family. All dependable
shops have employees, we have something different. This business can
become a stress. There are so many elements that must be considered
each and every time we lift your hood, inspect the brakes or change
a tire. We know you depend on you vehicle for work and play. We
treat you and your transportation as if we depended on it !! That's
what family is all about.
We will
do our very best, each and every time we service your vehicle...that
is a promise.
Al, Bill, John and all the Arrow Team...
If you have a
question for any of our technicians, you may call during regular
hours, if you cannot stop in or just need service information,
please use out contact form. Simply "click" on the "contact menu"
listed on our menu above.
Regular Customers:
We have a database that can tell us what we completed the last time
you brought your vehicle in. No sorting through old paperwork, we
know when you are ready for inspection, a tire rotation or the next
oil change. All you have to do is sign up for Al's E-mail Service.
Al will send you a prompt when you are due for service and he will
let you know about those money-saving sales that are not advertised.
He will send you coupons too...sign up today. Use the "contact
menu". |